Website Privacy Policy
Sophus3 has created this website to provide information about our company, products and services to visitors and clients. This privacy policy describes the practices and policies we apply to information gathered on this website. If you are looking for privacy information about our products and Services, please visit our Services Privacy Policy.
Personal Data and Cookies
The following information tells you which personal data we process and which cookies we use when you visit this website and use certain features and functions.
When you visit our website
Strictly necessary Cookies
This website does not function without certain cookies. Furthermore, we need to save your consent choices in a cookie. Those cookies are strictly necessary and do not require your consent.
Analytics
Google Analytics
We’d like to collect website analytics information using Google Analytics to help us improve the website. We collect this data by running Google Analytics JavaScript on your device, which collects data about how you have interacted with our site. we also use this data to improve our marketing activities. With your consent, Google Analytics will process and collect your personal data (cookies and IP address) to give us valuable information.
You can revoke your consent at any time with effect for the future here >
If you have rejected the purpose of “Analytics” on our Cookie Consent Manager, then the Google Analytics service will not be implemented. In this case, no data is recorded.
eDataXchange
This website uses the our own web analysis service to track user access to this website to evaluate user behaviour. The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a GDPR).
There are no cookies are stored on your device.
In web analytics, page views and website actions (e.g. clicking) are sequential, i.e. recorded one after the other. The resulting data sets are isolated. A unique session ID, which is saved together with the page views and actions, allows us to subsequently assign page views and actions to the same session. A unique user ID makes it possible to do this for the same user and across different websites and different visits. The data is used for analysis of user behaviour on this and other automotive websites.
The information stored on the Sophus3 servers cannot be directly related to individuals. A random number is assigned as a visitor ID. The IP address is encoded (hashed) and truncated (the last two octets are removed). A digital fingerprint (DF) is created. But it uses the shortened IP address. The DF itself is a hash value and therefore cannot be traced back.
No Geolocation data is being collected.
The data will be deleted after 12 months.
You can revoke your consent at any time with effect for the future here >
If you have rejected the purpose of “Analytics” on our Cookie Consent Manager, then the Sophus3 analysis service will not be implemented. In this case, no data is recorded.
Personalisation
This website uses the our personalisation service to provide special website content based on user behaviour. This service uses cookies and a visitorID on the basis of your consent. The cookies are stored on your device. They are used to store data which is saved only on your device and not send to any server. The cookies contain information about your visit and a number of timestamps. The visitorID is generated randomly and is being sent to Sophus3 servers. The visitorID is not stored in cookies.
The data with respect to your visit and most timestamps are deleted at the end of your browser session. One timestamp, which ensures that you won’t receive the same content multiple times, will be deleted after 20 days. Reporting data including the visitorID is deleted after 90 days.
You can revoke your consent at any time with effect for the future here >
If you have rejected the purpose of “Personalisation” on our Cookie Consent Manager, then the Sophus3 personalisation service will not be implemented. In this case, no data is recorded.
When you watch a video
We use the Vimeo service and the YouTube service to enable video content streaming on this site. This will be activated only with your consent.
When you use Live Chat
Our website uses the Sophus3 Live Chat to open an additional communication channel with website users. Website users can start a chat or receive an invite to chat (Proactive Chat). The Live Chat service collects website visitor data even if visitors do not use the chat function. The following data is collected and processed:
Website Visitor Data (all website visitors)
(1) HTTPS headers
(2) IP address
(3) Visited pages, Dwell time, Button Clicks, Link Clicks, Downloads
(4) Device Types
(5) Location data
(6) Browser Data
Chat Data (chat users)
(7) Form data when starting a chat (username, email etc.)
(8) Chat transcript including all personal data shared in the chat
(9) Feedback and Ratings
(10) Chat operator notes
(1) Video feed recording, if Live Chat Video is activated
(12) System data (UserID, ChatIDs, timestamps, Chat history etc.)
The legal basis for the processing of your personal data in connection with Sophus3 Live Chat is your consent. If you decide to not give consent, the service will not be implemented and remains inactive.
The storage period of the personal data processed within the framework of Sophus3 Live Chat is 3 days for Website Visitor Data, 90 days for Chat Data and 13 months for chat operator notes.
External Links
Throughout our site you will find links to external websites. Although we make every effort to ensure these links are accurate, up to date and relevant, we cannot take responsibility for pages maintained by external providers. We take no responsibility for information contained on external links from this website.
Social Media
In particular, our website features various links to social media platforms. Those links are included in the form of icons. When you clink a link the service will open in a new, smaller browser window. The content of those windows is not part of our website.
Your Rights
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
Your right of access
You have the right to ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
Your right to rectification
You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. This right always applies.
Your right to erasure
You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing
You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing
You have the right to object to processing if we are able to process your information because the process forms part of our public tasks, or is in our legitimate interests.
Your right to data portability
This only applies to information you have given us. You have the right to ask that we transfer the information you gave us from one organisation to another, or give it to you. The right only applies if we are processing information based on your consent or under, or in talks about entering into a contract and the processing is automated.
Your right to withdraw consent
You can revoke your consent at any time with effect for the future here >
You are not required to pay any charge for exercising your rights. We have one month to respond to you. Please contact our data protection officer.
Data Controller
Sophus3 Ltd. is the controller of the personal data collected on this website.
Contact
Fairmile, Silwood Close, Ascot, SL5 7DX, UK
Data Protection Officer
Data Protection Authority
Sophus Ltd. is registered under the ICO registration reference: Z7713094.
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, Telephone: 0303 123 1113, Website: ico.org.uk