Give online car buyers a live vehicle tour and answers from a product expert, without asking them to leave your brand website.
Sophus3 Live Chat Video connects shoppers with brand or retailer staff for video calls, product demonstrations and screen sharing. Teams can explain specifications, discuss electric-car ownership and help customers take the next step towards an enquiry or a showroom visit.
Watch the product demonstration ↗
Support the automotive buying and ownership journey
- Live vehicle tours, video calls and screen sharing
- Sales, aftersales and finance within one brand experience
- Customer interactions on your own website
- Connections between national teams and local retailers
- Browser-based deployment with CRM integration agreed for your project
Choose the delivery model that fits your team
Brand-led demonstrations
Brand experts deliver structured vehicle walk-throughs from a central location, with consistent product information and presentation.
Retailer-led conversations
Retail staff use existing facilities to show vehicles and guide customers through a purchase decision.
A combined approach
The brand handles initial product questions and passes qualified enquiries to the retailer who can support the order.
Make complex car-buying questions easier to answer
Demonstrate features in real time, clarify model and specification choices, and explain charging and electric-vehicle ownership. Customers can ask questions from home while your team sees which information they need.
Discuss your customer experience →
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