Sophus 3


EV Index 2024 Q4: positive indicators for the year ahead

At the end of an unsettled year, EV readiness improved in the major European markets

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Measuring the impact of Jaguar’s rebrand

Jaguar's decision to rebrand and reposition itself as a maker of luxury electric cars has detonated heated debate.

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Map showing EV Index scores for 7 European markets 2024 Q3

EV Index 2024 Q3: the wait for affordable electric cars continues

EV uptake stalled during the quarter with consumer interest reversing most strongly in the Italian market.

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Prospective customer examining car interior in dealer showroom

Getting auto ecommerce right: in conversation with Martin Sewell, CEO Rockar Tech

How do you make a success of 'direct to consumer' in automotive? Martin Sewell of Rockar discusses some of the pitfalls car brands need to overcome.

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EV Index 2024 Q2: approaching a crisis point

EV uptake slowed further in Q2 and divergence from mandated targets is now clearly a problem that manufacturers and governments will soon need to confront.

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Video: Chinese brands expand their digital footprint in Europe

In this fourth video from our series ‘CX Strategies in Automotive Digital 2024’, Sam Robson reviews the ongoing progress of Chinese car brands in Europe.

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Video: The Transactional User Journey

In the third video from our series ‘CX Strategies in Automotive Digital 2024’, we look at how a transactional model can be implemented within ecommerce pages to improve customer experience.

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Video: Using data to develop auto digital strategies

In this second video from our series ‘CX Strategies in Automotive Digital 2024’, we examine emerging trends in online behaviour shaping the digital activities of car makers.

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Graph showing aggregated monthly visits to four car brand web sites that shows a 40% fall in traffic after the implementation of GDPR compliant consent dialogues.

The data ‘black hole’ frustrating car brands’ digital teams

As data privacy measures increase, the audience that is visible is shrinking dramatically.

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Video: Roadblocks to EV adoption

In this first video from our series ‘CX Strategies in Automotive Digital 2024’, we look at the challenges to car brands posed by the transition to electrification.

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